TERMS OF SERVICE

Effective Date: May 7, 2026

These Terms of Service describe the terms that apply when you communicate with or receive services from Robinwood Handyworks, including text message communications related to estimates, scheduling, service updates, invoices, and customer support.

Business Information

Robinwood Handyworks

Roscommon, Michigan

Phone: (989) 808-3565

Email: derek@robinwoodhw.com

Website: www.robinwoodhw.com

Services

Robinwood Handyworks provides handyman, repair, maintenance, and construction-related services. Specific project details, pricing, assumptions, exclusions, and payment terms will be provided through written estimates, invoices, or other project-specific communication.

Approval of an estimate or authorization to proceed may be required before work is scheduled or performed.

Text Message Program

Robinwood Handyworks may send text messages to customers and prospective customers who provide a phone number or communicate with us by text.

Text messages may include:

Appointment reminders
Scheduling updates
Estimate notifications
Project updates
Customer service messages
Invoice, receipt, or payment reminders
Follow-up communication related to requested or completed work

Message frequency may vary depending on the nature of your inquiry, appointment schedule, active project, or account status.

Message and data rates may apply.

Opt-Out Instructions

You may opt out of receiving text messages from Robinwood Handyworks at any time by replying STOP to any text message.

After you reply STOP, you may receive a confirmation message. After that, you should no longer receive text messages from that number unless you opt in again.

Help Instructions

For help, reply HELP to any text message or contact Robinwood Handyworks directly:

Phone: (989) 808-3565

Email: derek@robinwoodhw.com

Customer Responsibilities

Customers are responsible for providing accurate contact information, service address information, project details, and access information as needed for Robinwood Handyworks to review, estimate, schedule, or complete requested work.

Customers are also responsible for reviewing estimates, invoices, assumptions, exclusions, and project-specific terms before authorizing work.

Estimates and Pricing

Estimates are based on the information available at the time they are prepared. Pricing may change if the project scope changes, if concealed or unknown conditions are discovered, if customer-supplied information is incomplete or inaccurate, or if additional work is requested.

Any additional work, changes, or repairs outside the approved scope may be quoted and billed separately.

Payments

Payment terms will be stated on the applicable estimate, invoice, or project communication. Payment may be required upon completion, by milestone, or according to the terms listed on the invoice.

Late payments, returned payments, or additional processing fees may be handled according to the terms stated on the applicable invoice or written agreement.

Cancellations and Scheduling

Scheduling is subject to availability, weather, material availability, site access, and other factors that may affect completion of the work. Robinwood Handyworks will make reasonable efforts to communicate scheduling changes promptly.

Customers should provide reasonable notice if an appointment needs to be canceled or rescheduled.

Privacy

Your use of Robinwood Handyworks services and communications is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

No Sale of Personal Information

Robinwood Handyworks does not sell customer personal information. Customer information may be used or shared only as reasonably necessary to operate the business, communicate with customers, provide services, process payments, maintain records, or comply with legal obligations.

Changes to These Terms

Robinwood Handyworks may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.